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FAQs

Why choose Pro Gear Solutions?

We share in the passion that you have for innovation and the great outdoors.  We strive to deliver the highest possible customer service and provide you with fun products that you will enjoy.  Let us know how we can better serve you !

How soon will I receive my order?

Arrival times depend on where the item is being shipped to.  Most orders will arrive within 3 weeks but there may sometimes be delays.   Please allow 10-30 days for delivery.  

How much do you charge for shipping?

In the USA, shipping is always FREE when your purchases total $49 or greater.   For orders below $49, the shipping cost is  $2.95 FLAT for your entire order.

Orders outside of the USA are charged $9.95 flat for shipping for the entire order.

What if I don't like the item?

Just contact us and then return the item in its original packaging within 30 days of receipt.  We will issue a refund of the cost of the item, minus shipping costs.

What if my shipment arrives damaged?

Occasionally the postman has been known to run over a package or to drop it ! ....  We will replace, free of charge, all items that arrive damaged  - Just contact us within 30 days of receipt and then return the item in its original packing

I have other questions - How do I reach you?

Send us an email at [email protected] and we would be happy to answer your questions